At Home with Karbon spring 2024 edition has landed

Hello and welcome to your spring At Home with Karbon magazine.

In this edition, we’ve put together a mix of inspiring stories from our communities, helpful hints and tips
and interesting interviews.

We’ve highlighted some important topics – like our commitment to preventing modern slavery, a damp and mould pilot and why it’s important to have a safety check of your home.

Here at Karbon, we take great pride in the services we offer and one we’re particularly proud of is our
Money Matters Team. In this edition, you can read about the millions of pounds the team has secured
for customers, as well as hearing directly from a customer about the difference it’s made to them.

This edition also shares the many ways you can have your say on Karbon services. We’re committed to continuously improving what we do, so we need to know from you what you think we’re doing right and where we can improve. I’d encourage you to have a read and get involved if you’d like to.

I hope you enjoy reading this edition of the magazine.

Ian Johnson
Executive Director of Customer Services

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