Our Direct Debit provider can now provide all correspondence surrounding Direct Debits to customers by email instead of post.
You will have received an email asking you to verify your email address, this is from Karbon.
We encourage you to verify now, as it means you will know about any changes to your Direct Debit immediately, rather than having to wait for a letter in the post.
If you wish to keep receiving correspondence by post you do not need to do anything.
If you have any queries please speak to your Customer Accounts Officer.
Our Direct Debit provider can now provide all correspondence surrounding Direct Debits to customers by email instead of post.
You will have received an email asking you to verify your email address, this is from Karbon.
We encourage you to verify now, as it means you will know about any changes to your Direct Debit immediately, rather than having to wait for a letter in the post.
If you wish to keep receiving correspondence by post you do not need to do anything.
If you have any queries please speak to your Customer Accounts Officer.
More news
Karbon shortlisted in three categories at this year's Housing Heroes and Women in Housing Awards
Train to become a bus driver
We’re excited to launch Step into Driving, a fully funded bus driver training programme – funded by NECA, working in partnership with Durham Learn and DWP.