Last week OFGEM, the energy regulator, announced that the energy price cap would rise by 5% from January. This means households across the UK can expect to pay up to £1,928 annually for their energy bills.
It’s been two years since the energy crisis first began and as published by National Energy Action, from 1 October 6.3 million UK households are in fuel poverty.
We’re very aware of the impact rising energy costs has had on our customers over the past couple of years, and how they are now facing this price increase as we enter the coldest months of the year.
We cannot stress enough that our Money Matters team are available for help and advice around money management.
If you’re a Karbon customer you can come to us for free, confidential and impartial money advice.
All our staff are ready to chat, Monday to Friday, and they’re all experienced in listening, not judging, and giving valuable advice. They’re able to help with benefit checks, creating or reviewing spending plans, universal credit and debt advice.
For free, independent support, please call the Money Matters Team on 0808 164 0111 or email moneymatters@karbonhomes.co.uk
Last week OFGEM, the energy regulator, announced that the energy price cap would rise by 5% from January. This means households across the UK can expect to pay up to £1,928 annually for their energy bills.
It’s been two years since the energy crisis first began and as published by National Energy Action, from 1 October 6.3 million UK households are in fuel poverty.
We’re very aware of the impact rising energy costs has had on our customers over the past couple of years, and how they are now facing this price increase as we enter the coldest months of the year.
We cannot stress enough that our Money Matters team are available for help and advice around money management.
If you’re a Karbon customer you can come to us for free, confidential and impartial money advice.
All our staff are ready to chat, Monday to Friday, and they’re all experienced in listening, not judging, and giving valuable advice. They’re able to help with benefit checks, creating or reviewing spending plans, universal credit and debt advice.
For free, independent support, please call the Money Matters Team on 0808 164 0111 or email moneymatters@karbonhomes.co.uk
More news
Our postal address is changing
Volunteers event
On Monday 27 January, our Foundations for Life Team are putting on a Volunteering Event for Karbon customers with Job Centre Plus and Durham Community Action.