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Home Assist - a new look for Telecare and Aids and Adaptations

We’re excited to tell you about Home Assist, a new look and new name for our Telecare and Aids and Adaptations services.

What is Home Assist?   

Most of us would love to live independently in our own homes for as long as possible, but worries about having a fall or accident while alone or just finding it difficult to do everyday things like getting dressed, climbing the stairs or having a bath, mean that many people find they need a little extra help, particularly as they get older. 

Home Assist is here to help provide and access just the right level of help needed, with a wide range of safety, mobility and living aids designed to support independent living... from grab rails and lever taps to wheelchair ramps, wet rooms and stair lifts to a personal alarm and response service. 

Home Assist isn’t just there for those that need a little extra help to live comfortably, safely and independently. It’s here to give confidence and peace of mind to loved ones and carers too. 

New Personal Alarm & Response Service  

Home Assist offers a new personal alarm and response service. Worn as a discreet pendant, it guarantees help whenever customers need it. 

This service starts from just £7 per week. This includes 24/7, 365 days a year response, help when you need it at the touch of a button, our mobile response service, connection to Emergency Services and free installation, repair and replacement. 

We also don't charge for installation and can also set up a key safe for free if required.

Our customers have really seen the benefits of the Home Assist service:

“Accidents happen so quickly and I feel a lot happier knowing that I’m not on my own.”

“Having the alarm system in place has given me reassurance that someone is there if I ever need them.”

Tony Jeavons, our Home Assist Telecare Coordinator, said:

“After six years of coordinating the telecare and alarm service, I have seen first-hand how valuable this service is to our customers. The Home Assist service has enabled our customers to remain independent in their own home giving them security and peace of mind.” 

How can you access the service? 

It’s really easy to get more information and sign up to use the service.  

You can find out more by visiting our Home Assist web page. You can also contact us on 0808 164 0111 and ask to speak to the Home Assist Alarm Team or email info@karbonhomes.co.uk.

We’ll be able to give you any information they need to make the right decision for them. 

We can also help with referrals from family and healthcare professionals. 

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