This means we won’t be able to take calls or respond to messages unless it’s an emergency.
You’ll be able to report an emergency repair, make rent payments and report anti-social behaviour via our freephone number: 0808 164 0111.
Anything non-urgent can be reported via your MyKarbon account or by emailing info@karbonhomes.co.uk. We will pick this up when we return from 8am on Friday 16 June.
This means we won’t be able to take calls or respond to messages unless it’s an emergency.
You’ll be able to report an emergency repair, make rent payments and report anti-social behaviour via our freephone number: 0808 164 0111.
Anything non-urgent can be reported via your MyKarbon account or by emailing info@karbonhomes.co.uk. We will pick this up when we return from 8am on Friday 16 June.
More news
Our spring 2025 edition of At Home with Karbon has arrived!
Spring has sprung and with it comes our latest edition of our customer magazine, At Home with Karbon.
Building Excellent Service Together
We sat down with our Head of Customer Experience, Ashley Wallace to see how we’ve been continuing to deliver excellent customer service with our Building Excellent Service Together (BEST) project.