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Strengthening our presence in South Tyneside

The transfer will see Karbon provide all maintenance, repairs and housing-related services to customers. In addition, customers will also be able to access a range of additional services provided by Karbon including money and debt advice, employability and digital skills advice, a furniture rental service and access to community grants through the Karbon Community Investment Fund.

It follows extensive consultation with customers and stakeholders in November 2022, which saw overwhelming support for the transfer to Karbon to take place.

The transfer, which legally completed today (Monday 17 July 2023), enables Karbon to deliver services to even more customers but also strengthen our presence in South Tyneside where we already own and manage over 1,200 homes.

Paul Fiddaman, Chief Executive of Karbon Homes, said: “We are delighted to welcome customers from South Tyneside Ventures Trust to the Karbon family. The transfer enables us to provide services to even more customers and generate greater capacity to invest in their homes. We are really excited to work closely with the local community and build strong foundations for more people.”

Dawn Keightley, Managing Director of South Tyneside Housing Ventures Trust, said: “Our focus has always been ensuring the long-term delivery of high-quality services to customers. After careful consideration and listening to feedback from our customers, the Board agreed to transfer all of its properties to Karbon Homes. Our priority has also been to maintain customers’ homes to a good standard now and in the future and we are assured that Karbon has the financial capability to do that.”

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