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We are supporting Gas Safety Week 2024

We have pledged our support for Gas Safety Week (9th-15th September 2024) and will be sharing some information throughout the week to raise awareness about the importance of gas safety.

Here at Karbon Homes, keeping our customers safe is our top priority. One way in which we do this is by providing annual gas safety checks to make sure everything is safe and working as it should. As a Karbon Customer, you can help us check that your home is gas safe too, so this year we are pleased to share information from Gas Safety Week to help you do so.

Gas Safety Week is here to remind the public how to keep themselves gas safe, and organisations across the nation are working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

This year for Gas Safety Week, the theme is ‘Checking—Every Check Counts’, emphasising the importance of, amongst other things, regular gas safety checks. The theme highlights the significance of checking all gas appliances and encouraging people to prioritise gas safety in their homes. By showing how important every check is, Gas Safety Week aims to raise awareness and promote measures to ensure the safety and well-being of households.  

Andy Kennedy, Assistant Director Building and Customer Safety here at Karbon Homes, said: “We are committed to ensuring our tenants are as safe as possible within their homes and supporting Gas Safety Week reinforces that commitment as it helps us, as a landlord of over 34,000 homes, share vital information on the importance of gas safety and what steps our customers can take to support us with this”

Jonathan Samuel, Chief Executive Officer for Gas Safe Register, said: “This is the fourteenth Gas Safety Week and the theme for 2024 is Checking—Every Check Counts. The week will encourage checking, in many guises, and shine a light on the importance gas safety in keeping ourselves and our community safe. Throughout Gas Safety Week, our partners, stakeholders and Gas Safe Register will share information to help everyone be gas safe, so I am very pleased to have the support of Karbon Homes to help share those messages, such as check the Gas Safe Register to ensure your engineer is registered and qualified.”


 
By taking care of your gas appliances properly you are taking care of your home and your loved ones. No matter how big or small, every check counts. Here is a guide to some simple checks that you can do at home:

  • Check for warning signs that could indicate your gas appliances are not working correctly. Signs may include lazy yellow/orange flames instead of crisp blue ones, black marks on or around the appliance, a pilot light that keeps going out, too much condensation in the room, or error messages on the appliance’s control panel.
  • Check that vents or flues are not blocked. Vents and flues are there to ensure your gas appliances work safely. Blocking them could prevent this.
  • Check your knowledge. Remember the six main symptoms of carbon monoxide poisoning: headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness.
  • Check your carbon monoxide (CO) alarm. Regular testing ensures that alarms are operational and capable of alerting you to the presence of deadly CO. Also, check they are marked to standards EN50291 and still in date (if applicable).
  • Check before doing DIY. Before drilling or hammering, check that there is no risk of hitting a gas pipe. Never DIY on a gas appliance; if you suspect there is something wrong with your appliance or it is not working correctly, call a Gas Safe registered engineer. You can find one at GasSafeRegister.co.uk or call 0800 408 5500.
  • Gas appliances should be safety checked once a year and serviced regularly by a Gas Safe registered engineer. We’ll be in touch when it’s your turn for a visit from one of our friendly team.

 

Keep up to date with Gas Safe Register’s updates and advice throughout Gas Safety Week by following @GasSafeRegister on Facebook, X and Instagram and search #GSW24 and #GasSafetyWeek.  
Gas Safe Register is the official register for legally qualified engineers. 

You can find a registered engineer in your area by visiting the Gas Safe Register website at GasSafeRegister.co.uk.

 

What to do if…

You smell gas and think you have a gas leak?

Call the Emergency Services Provider, SGN on 0800 111 999 this service is available 24hrs a day, 365 a year. If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on 0800 371 787.

Once it has been made safe, contact us here at Karbon Homes so we can conduct an assessment, then fix or repair any faults that fall under our responsibility. You can reach us by email at info@karbonhomes.co.uk or by calling 0808 164 0111.

Note: All of our homes (except those that are electrically heated) are installed with Carbon Monoxide detectors. If you think your home does not have one please contact us.
 
Think there’s a risk of Carbon Monoxide poisoning?

Do the above and see your doctor immediately or go to hospital.

Gas appliances not working properly?

Turn them off, then call our usual number 0808 164 0111 to report the problem.

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