We’ve got a new website feature, introducing the AI-powered page summariser
We just wanted to let you know about a useful new addition to our “Recite Me” accessibility toolbar located in the bottom right corner of your screen. Introducing the Page Summariser, an AI-powered digital tool making our website content easier to access.
This innovative tool automatically simplifies webpage content into digestible summaries, making information more accessible and reducing reading time. It also offers quick explanations for common acronyms, such as VAT or APR, found on the page.
This tool aids comprehension by eliminating unnecessary content, significantly reducing reading time, and enhancing accessibility. Its simplified summaries can be read aloud by our screen reader and translated into over 100 languages.
Recite Me’s new AI-powered page summariser in action on our website.
You'll notice our 'Recite Me' accessibility toolbar throughout our website, just click the ‘me’ speech bubble icon in the bottom right corner of your screen to launch. See our guides and FAQs over on our accessibility page to find out how to use all the various Recite Me toolbar features.
When we designed our website we made every effort to take our users’ diverse needs into consideration. However, maintaining an accessible website is an ongoing process and we are always trying to improve and offer the best user experience that we can. But we know that we aren't perfect. If you have any issues or spot something that isn’t right, please let us know by emailing communications@karbonhomes.co.uk or calling us on 0808 164 0111.
Karbon Homes partners with local primary school to launch affordable food club in Consett
A primary school in Consett, County Durham, has partnered with North East housing association Karbon Homes to launch an affordable food hub for the benefit of the local community.
Over the Christmas period, payments made online between 24 December and 1 January will not show in your balance or appear in your online account until on or after 2 January 2026.
To avoid paying more than once, please check with your bank before making another payment.
We’re sorry for any inconvenience this may cause and appreciate your patience. The good news is that we’re working to make sure online payments update instantly in the New Year.
⚠️ Amber weather warning – service update
The Met Office has issued an amber weather warning for parts of the North East of England on Thursday with frequent wintry showers and significant snow expected. This may cause disruption.
Please bear with us if it takes a little longer than usual to reach you. The driving conditions are challenging, and the safety of our customers and colleagues is our top priority.
If you need to report an emergency repair, something that poses an immediate risk to your health, safety, or security, our out of hours service is available.
We just wanted to let you know about a useful new addition to our “Recite Me” accessibility toolbar located in the bottom right corner of your screen. Introducing the Page Summariser, an AI-powered digital tool making our website content easier to access.
This innovative tool automatically simplifies webpage content into digestible summaries, making information more accessible and reducing reading time. It also offers quick explanations for common acronyms, such as VAT or APR, found on the page.
This tool aids comprehension by eliminating unnecessary content, significantly reducing reading time, and enhancing accessibility. Its simplified summaries can be read aloud by our screen reader and translated into over 100 languages.
You'll notice our 'Recite Me' accessibility toolbar throughout our website, just click the ‘me’ speech bubble icon in the bottom right corner of your screen to launch. See our guides and FAQs over on our accessibility page to find out how to use all the various Recite Me toolbar features.
When we designed our website we made every effort to take our users’ diverse needs into consideration. However, maintaining an accessible website is an ongoing process and we are always trying to improve and offer the best user experience that we can. But we know that we aren't perfect. If you have any issues or spot something that isn’t right, please let us know by emailing communications@karbonhomes.co.uk or calling us on 0808 164 0111.
More news
Karbon Homes partners with local primary school to launch affordable food club in Consett
A primary school in Consett, County Durham, has partnered with North East housing association Karbon Homes to launch an affordable food hub for the benefit of the local community.
Christmas Holiday Hours 25/26