Nobody should have to put up with constant noise and disturbances from neighbours. Laurie Edmundson, our Community Safety Manager, shares tools and tips for a peaceful summer.
Record and report noisy neighbours
Our Noise App offers a quick and easy way to report the problem of noisy neighbours to Karbon. The app, which is free to download from the App Store for iPhone users, or the Play Store for android users, allows you to record, rate and report noise disturbance.
The app recordings can help us quickly establish if there is a problem and that the disturbance isn’t just the noise of everyday living.
For more information visit www.karbonhomes.co.uk/anti-social-behaviour, or for help downloading or using the app give us a call 0808 164 0111.
Get a witness to a problem you’re experiencing
Our out-of-hours iWitness service is an accredited, independent team of officers who gather evidence of anti-social behaviour discreetly and efficiently. They provide credible witness statements accepted by the courts, meaning we can build a better case without needing to give evidence yourself.
On call when our offices are closed, the professional witnesses can be on site within approximately 30 minutes. Equipped with cameras and recording equipment, they will observe what is happening – before producing a detailed report for Karbon.
Just call our number and if it’s out of hours, advisers will offer you iWitness services for incidents happening at the time of the call. In an emergency, always call the police on 999, or 101 for less serious incidents. Report crime anonymously to Crimestoppers on 0800 555 111.
Stay informed on neighbourhood crime
New tools have been launched by North East police to help residents stay informed on issues that matter to them.
- County Durham. Keep In The Know is a free messaging service from Durham Constabulary, aimed at improving the flow of information between the community, to prevent and detect crime and anti-social behaviour. Registration is quick and simple at keepintheknow.co.uk
- Newcastle, Gateshead, North Tyneside, South Tyneside, Sunderland and Northumberland. Northumbria Connected from Northumbria Police provides updates about the issues that you want to hear about, in a way that you choose. Subscribe at northumbriaconnected.co.uk
How to report anti-social behaviour
In person to a member of Karbon Homes
By telephone on 0808 164 0111
By email to info@karbonhomes.co.uk
Via your local Community Safety Team
Via a tenants/residents’ association, community group or community representative.
We are looking for ways to make reporting anti-social behaviour easier. We've recently updated our policy around anti-social behaviour in line with feedback from our involved residents - take a look at the refreshed policy at www.karbonhomes.co.uk/anti-social-behaviour
Nobody should have to put up with constant noise and disturbances from neighbours. Laurie Edmundson, our Community Safety Manager, shares tools and tips for a peaceful summer.
Record and report noisy neighbours
Our Noise App offers a quick and easy way to report the problem of noisy neighbours to Karbon. The app, which is free to download from the App Store for iPhone users, or the Play Store for android users, allows you to record, rate and report noise disturbance.
The app recordings can help us quickly establish if there is a problem and that the disturbance isn’t just the noise of everyday living.
For more information visit www.karbonhomes.co.uk/anti-social-behaviour, or for help downloading or using the app give us a call 0808 164 0111.
Get a witness to a problem you’re experiencing
Our out-of-hours iWitness service is an accredited, independent team of officers who gather evidence of anti-social behaviour discreetly and efficiently. They provide credible witness statements accepted by the courts, meaning we can build a better case without needing to give evidence yourself.
On call when our offices are closed, the professional witnesses can be on site within approximately 30 minutes. Equipped with cameras and recording equipment, they will observe what is happening – before producing a detailed report for Karbon.
Just call our number and if it’s out of hours, advisers will offer you iWitness services for incidents happening at the time of the call. In an emergency, always call the police on 999, or 101 for less serious incidents. Report crime anonymously to Crimestoppers on 0800 555 111.
Stay informed on neighbourhood crime
New tools have been launched by North East police to help residents stay informed on issues that matter to them.
How to report anti-social behaviour
In person to a member of Karbon Homes
By telephone on 0808 164 0111
By email to info@karbonhomes.co.uk
Via your local Community Safety Team
Via a tenants/residents’ association, community group or community representative.
We are looking for ways to make reporting anti-social behaviour easier. We've recently updated our policy around anti-social behaviour in line with feedback from our involved residents - take a look at the refreshed policy at www.karbonhomes.co.uk/anti-social-behaviour
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