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We'll respond as soon as we can
8am-6pm Mon - Fri
How to make a complaint, compliment or suggestion about our services and what you can expect from us
We're here to help you, speak to a member of our Money Matters team
Speak to a member of our Communications Team about if you have a request
Open to customers
Mon - Fri: 9am to 4pm
Number Five, Gosforth Park Avenue, Gosforth Business Park, Newcastle upon Tyne, NE12 8EG
Greengates House, Amos Drive, Greencroft Industrial Park, Stanley, County Durham, DH9 7YE
Appointment only
Owen House, Sanderson Arcade, Morpeth, Northumberland, NE61 1NS
Tanners Burn House, Hexham Business Park, Burn Lane, Hexham, NE46 3RU
Not open to customers
Unit D2, The Waterfront, Newburn Riverside, Newcastle upon Tyne, NE15 8NZ
Tue - Thu: 9:30am to 4pm, Fri: 9:30am to 12:30pm
23-33 Front Street, Stanley, DH9 0JE
Your message is important to us, we will be in touch shortly.
We will now review your application and endeavour to get back to you with a response as soon as possible.
A member of the team will get back to you within two business days.
If your message is regarding something urgent, please call 0800 5335 442.
Thank you.
If you're not happy with the property, we have others which might be more suitable.