Initial Repair Enquiry

Full name *

Full address *

Email address *

Contact number *

Is the property within its builders defects period? This is usually one year from your handover date. *

Yes
No

We're sorry

You cannot make a claim via general repairs and maintenance allowance. You will need to contact us to log a defect. Please visit www.karbonhomes.co.uk/contact

Has the repair already been completed?

Yes
No

We're sorry

You are not able to claim for a repair that has not been authorised by Karbon Homes.

Is the repair due to lack of maintenance or user damage?

Yes
No

We're sorry

If a repair has been caused by lack of maintenance, it is the leaseholders responsibility and cannot be recovered from the general repairs and maintenance allowance.

Please select the category of repair

A repair to a structural/external item
A repair to an internal item

We need more information from you

Please contact us about your request. Visit www.karbonhomes.co.uk/contact

Please select the item that you wish to submit a claim in relation to:

Please tell us more *

Please describe in detail the item the claim relates to

Initial Repair Enquiry form

We're sorry

We're sorry

We're sorry

We need more information from you